Mark Guilbeault and Jeni LaMarre opened our first office on April 1st, 2001 in Port Colborne. Mark and Jeni both had extensive experience in customer service, and felt confident that they could deliver an exceptional client experience in the insurance industry. They put their heads together, to answer the question of how to do something that so many before them had done, but do it better – do it differently.
What does it mean to “Insure Different?”
We’re your local insurance brokerage, where you are known and valued as a client, and as a person. We care about you. You aren’t just a policy number to us. No matter how much premium you pay, we strive to make you feel like our only client. As the rest of the insurance industry moves towards the “Big Box” approach, through technology, MG&A continues to insure Commercial and Personal Lines clients all across Ontario with high–tech savvy and that small town feel.
Wouldn’t it be a nice change to be treated like you count? Isn’t it time YOU Insure Different?
Your Service Team
What does it mean to “Insure Different”?
Insurance is one of those things that we are obliged to own. Whether it’s to drive a car, secure mortgage funding for a home purchase, or to protect our families from financial ruin in the event of an untimely death or disability, we all need coverage in some form or another. And there is no shortage of insurance companies or brokerages to choose from. So why should you trust MG&A to help you insure those things that matter most to you? Four simple words that our team lives by: Knowledge, Integrity, Professionalism and Humanity. These are the tenets by which we do everything, for you - our client.
Knowledge: we take great care to constantly expand our knowledge base, in order to be an invaluable resource, able to answer any questions you may have.
Integrity: know that we will always do the right thing, even if sometimes it’s difficult to do so.
Professionalism: we will always present ourselves in a manner that instills your confidence in us, exceeding the highest standards.
Humanity: we are people too, so we understand that empathy, kindness and compassion goes a long way.
Embodying these four words is how we deliver on our promise to provide you with the Peace of Mind you deserve.
Mark is our President and Broker Principal. When he isn’t looking after the day-to-day management of the brokerage, or taking care of all of your Commercial Insurance needs, Mark likes to cook for friends or work in his wood shop to relax. Before he worked in insurance, Mark spent time in the construction industry, so he brings a unique perspective and knowledge base, in order to insure your home or commercial building right.
Meet Jeni, our Vice President and Finance Officer. Don’t let anyone fool you, Jeni is the real boss of the brokerage. When Jeni isn’t managing the dollars and cents of MG&A, she enjoys cooking and spending time with friends, as well as walking and playing with her dog, Bella. As a youngster, Jeni wanted to be a veterinarian. She has always had a way with animals, and her curious mind and whimsical sense of humour make her lots of fun to spend time with.
Here’s Denis, our Personal Lines Account Manager. When Denis isn’t looking after all of your personal insurance needs, he likes to spend time with his wife and two kids, racing radio–controlled cars or reading. He’s a funny guy who likes to have a good time, but he also enjoys collecting and building with Legos. When Denis was young, he hoped to be a police officer. Today, he uses his love of the law and understanding of contracts to provide exemplary client service, and the best advice in the industry.
This is our Client Experience Representative, Amanda Kingston. She is trustworthy and reliable, and never afraid to say what’s on her mind, which makes her indispensable in her role with MG&A. Amanda enjoys watching college basketball, with the University of Kentucky Wildcats being her favorite team. As a child, Amanda dreamed to work with animals, but her career has always involved working in office administration. Upon her retirement, she aspires to follow that dream.
Meet Julie! Julie is a passionate hard-working home-improvement nut, who acts as our Client Service Representative. When Julie isn’t interfacing your policy data with the various insurance companies, she enjoys riding her motorcycle, hanging out with friends or walking her pooch. As a youngster, Julie wanted to be a hair stylist when she grew up, and for many years, she did just that. When asked what else she might endeavor in life, she lists Helicopter Pilot and Veterinarian for monkeys on the top of the list.